Confirmed Service Customer
I was not impressed with the service that I did not receive. They had my vehicle for 12 days for 2 problems and was never done, one of which could have been done in 1 hour but I was told that they did not have a technician for the job. I brought the vehicle home and fixed it myself. I don't think that I will ever return to Bob Pion in Chicopee unless it's an Emergency. Gil
Gil R.
WESTFILED,
MA

Business Response
Thank you for sharing your feedback. It is important to us that we satisfy every customer and we appreciate you bringing this issue to our attention. We are concerned about this issue and would like the opportunity to address it. Please be sure to contact us at your earliest convenience. We look forward to speaking with you.
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